Privacy policy.

Last updated: 5 September 2026

Drive Smart Autos ("we", "us"), 102 Cranbrook Road, Ilford, IG1 4NH, Essex, is the data controller for the personal data described below.

What we collect

When you use the Request form, call, email, or WhatsApp us, we may collect your name, phone number, email address, preferred pickup and return locations and dates, and any vehicle preference or notes you provide.

How we use it

We use this information to respond to your enquiry, confirm availability and pricing, arrange your booking, and administer your hire, including the insurance and handover process described on our Services and Fleet pages.

How we store it

Request form submissions are sent by email to our team. We keep enquiry and booking information only as long as needed to provide our service and meet any legal or insurance record-keeping requirement.

Sharing

We do not sell your personal data. It may be shared with our insurance provider where relevant to a booking or claim, or where we are required to by law.

Your rights

You can ask us what personal data we hold about you, ask us to correct it, or ask us to delete it, by emailing info@drivesmartautos.co.uk.

Cookies

This website does not use tracking or advertising cookies. Some pages may use your browser's local storage purely to remember a preference on your own device (such as a dismissed message); this data is never sent to us.

Contact

Questions about this policy can be sent to info@drivesmartautos.co.uk or by calling 07851 581429.